TNS energo Karelia successfully passes a certification audit of its quality management system

For several years, TNS energo Kareliahas been basing its operations on QMS principles.Throughout this time the company has systematically worked to enhance its level of consumer confidence.

All the company staff are involved in the QMS processes: daily activities at all levels are aimed at forming and developingmutually beneficial relationships with consumers and partners.

This successful certification for compliance with the requirements of ISO 9001 demonstrates the efficiency of the management system, includingthe continuousmonitoring of service quality and an established customer feedback process.

The company’s experience proves that,to improve quality, requires appropriate management. Gaining ISO 9001 certificationstrengthens the company’s image and its level of credibility with consumers, partners and society as a whole. This certificate is one more step on the company’s path of stable and dynamic development, and provides clear evidence of the high-quality work of JSC TNS energo Karelia.

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Company Profile:

JSC TNS energo Karelia is the guaranteeing power supplier in the Republic of Karelia, servicing about 7,000 personal accounts of legal entities and more than 222,000 personal accounts of individuals. The JSC TNS energo Karelia includes 16 representative offices covering all the district centres of the Republic. Amongst the company’s subscribers, in addition to the general public are large industrial enterprises and public-sector institutions.